Section 20 Guidance

Home Property Services Section 20 Guidance

Section 20 Guidance

Before a landlord or managing agent carries out works to a building containing flats which will cost any single leaseholder more than £250 they must consider the provisions of Section 20 of the Landlord and Tenant Act 1985.


Where tenants pay a variable service charge, the tenants MUST be consulted before a landlord or managing agent carries out works which will cost a single tenant £250. Our flowchart shows the main steps of the process.

Click here to view Consultation Flowchart

Failure to follow the process will reduce the amount payable by each tenant to a maximum of £250 which could leave the landlord or management company out of pocket and may result in a compensation action by the tenant.

The tenants must also be consulted before the landlord or managing agent enters into a long-term agreement for the provision of services.


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